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Contact Brio Water Customer Service

How to Reach a Person at Brio Water

Verified Contact Information

Toll-Free Number:

  • 1-844-257-4103
Call Now

Customer Service:

cs@briowater.com
Send Message

Brio Water Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Brio Water Phone Number
1 (844) 257-4103
Average Hold Time
00:03:12
Average Calls duration
4 minutes
Most Popular Brio Water Email Address
cs@briowater.com
Brio Water Live Agent Availability
20% of callers successfully reach a real person
Issue Resolution Rate
Medium (45% reported full resolution)
View full overview

How to Contact Brio Water?

The Brio Water phone number is (844) 257-4103. Contact the company by phone and learn more about bottled and bottleless coolers, available filter systems, replacement filters, and other devices. The support members can also assist you with your order, update you on the current hot deals and discounts, help you request a refund or warranty services, etc. The Brio Water support phone line is open 6 days a week. Monday through Friday, you can call the company from 6 a.m. to 5 p.m. PST. On Saturday, the hours are from 8 a.m. to 2 p.m. PST.

The Brio Water email address for the customer service department is cs@briowater.com. For more convenience, you can fill out the form on the “Contact” page and submit your message. However, contacting the company online is better for non-urgent inquiries. If your issue is time-sensitive and you need to speak with a live company representative, it’s best to address your inquiry by phone.

To contact the company online, customers can choose to send an email, submit a message via the Brio Water website, or send a note on one of the social media platforms. To submit a message via the website, navigate to the “Contact” page by clicking the button at the top. After that, fill out the form by providing the required information and click on the “Send” button. If you want to message the company on Facebook or Instagram, follow one of the social media links in the bottom-right of the screen. You can also subscribe to any of these accounts to be updated on the latest Brio Water news.

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Contact Information

Brio Water Website:

Brio Water Help Center:

Corporate Office Address:

Brio Water Technology, Inc.
768 Turnbull Canyon Road
City Of Industry, California 91745
United States

Other Info (opening hours):

Hours (PST):

Monday - Friday: 6:00am - 5:00pm


Mailing Address:

CSReeder, PC

Claims of copyright infringement 

11766 Wilshire Blvd

Suite 1470

Los Angeles, CA 90025

More contact details

Why Customers Call Brio Water?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 45%
  • Product/ Service 32%
  • Request for Information 18%
  • Return/ Replace 5%

Customer Inquiries & Issues

45%
  • "Issues with bottom load cooler"
  • "New unit not dispensing on hot water button, but it is dispensing on the cold water button"
  • "Not cooling"

Product/ Service

32%
  • "New water dispenser error code E02"
  • "Error code Eo2"
  • "Technical assistance"

Request for Information

18%
  • "Tecnic support"
  • "I need to talk with representative"
  • "How do I make my new water cooler have colder water"

Return/ Replace

5%
  • "return contaminated water cooler taste like mildew"

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Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
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The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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